GenAI boosts productivity for 81% of Malaysian employees: Survey
Malaysian companies are embracing artificial intelligence (AI) faster than the global average, but many are still leaving significant productivity gains untapped
KUALA LUMPUR, Malaysia (MNTV) – Malaysian companies are embracing artificial intelligence (AI) faster than the global average, but many are still leaving significant productivity gains untapped, reports Daily Express.
According to the EY 2025 Work Reimagined Survey, 81% of Malaysian employees who actively use generative AI (GenAI) report significant time savings.
Conducted annually as a global survey, this announcement focuses on the Malaysia findings, which is drawn from 300 employees and 30 employers across seven industries with selected comparisons to global results for context.
The Malaysian findings highlight a critical opportunity: organizations should leverage strong trust in leadership to redistribute tasks and integrate AI effectively, for capacity optimization and employee wellbeing.
The survey also reveals a gap between adoption and capability. Although AI adoption is high, only 12% of Malaysian employees receive sufficient AI training to fully benefit from its capabilities.
“AI is no longer a future concept; it’s a present-day productivity engine. Malaysian organizations that fail to invest in new skills risk losing hundreds of hours per employee each year,” said Anil Shivadas, Partner, People Consulting, Ernst & Young Consulting Sdn. Bhd.
“Companies should act now to expand AI learning opportunities to match employee demand while balancing development of human skills, in order to boost efficiency and strengthen their talent proposition in a highly competitive market.”
This is further illustrated by Malaysian employees sharing that opportunities to work with latest technology and AI have now become the second most important factor in attracting them to new roles, overtaking traditional considerations like workplace location.
“The survey shows that employees want to work with the latest technology and AI,” said Low Choy Huat, Malaysia People Consulting Leader; and Partner, Ernst & Young Consulting Sdn. Bhd.
“This is now a top factor in career decisions. By combining fair compensation with AI-driven flexibility and personalized learning, employers can create an employee value proposition that resonates with talent, keeping them engaged for the long-term.”
Malaysia’s organizational culture is evolving positively, as two out of three employees feel trusted and empowered by management, and 81% feel connected to their team.
Whereas 73% believe their organization’s culture has improved, and innovation, efficiency, and quality are the top cultural characteristics needed in the next 12 months.
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