Afghanistan pushes forward digital reform in civil services
New recruitment and education portals mark major step in Kabul’s efforts to digitize governance and streamline public administration
KABUL, Afghanistan (MNTV) — The Taliban-led Afghan government has unveiled two new digital platforms aimed at reforming civil service recruitment and education management, signaling a broader push toward e-governance despite the country’s ongoing isolation and institutional challenges.
The announcement was made on June 25 during a press conference by the Civil Service Institute in Kabul. According to the Afghan Voice Agency (AVA), the digital systems are designed to improve transparency, reduce bureaucratic delays, and centralize information across ministries — marking one of the most significant administrative overhauls since the Taliban returned to power in 2021.
One of the systems, focused on managing educational and civil service processes, will allow citizens to access information, register for positions, and receive test results within minutes. Officials say the platform is designed to prevent data manipulation and unauthorized interference, and will be accessible nationwide in Persian, Pashto, and English.
“The system enables quick, fair, and cost-free access to recruitment services for all applicants,” said Maulvi Mohammad Hanan Haqqani, Head of Appointments and Facilitation of Civil Services. He added that the portal would issue official certificates at the conclusion of each training process, further standardizing documentation and qualifications within the public sector.
Alongside this, a separate digital platform focused specifically on recruiting civil servants has also been launched. Built entirely by Afghan engineers, the system aims to automate the hiring process — from application and test scheduling to final recruitment — in a secure and transparent manner.
Maulvi Mohammad Tawoos Tariq, Head of the Civil Service Reform Office, said that over 31,000 individuals have already been hired through the new platform. He framed the initiative as a key achievement in the government’s broader strategy to modernize public administration under its current rule.
Over the past three years, 902 administrative procedures across 13 ministries have been simplified and digitized, according to officials — part of what they describe as a wider shift toward efficiency and digital transparency.
Afghanistan continues to face severe challenges due to Western sanctions and financial isolation, which have crippled public institutions and disrupted international aid. Yet, the rollout of these digital systems reflects the Taliban administration’s intent to consolidate bureaucratic control and demonstrate administrative competence.
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